Owing to Covid-19 restrictions, drivers are often not allowed to enter the Airport Terminals to meet passengers. Owing to this it is even more important that we have a mobile contact for you, as the driver will text you as soon as you land with meeting point details (normally just outside the terminal)It is important that you have your mobile device turned on as soon as you land and text the driver back once you have cleared all COVID/ Border checks and are in baggage reclaim We realise that this may represent a problem to some international travellers not having a U.K. contactable mobile, in which case we can use WhatsApp as an option if previously notified.Any problems, or if you cannot find your driver please contact Mike on +44 7974 091 031